RETURNS/EXCHANGES: SOS Custom Tees ensures 100% satisfaction of all products. In the event that you received an error in your order, SOS Tees will correct the issue, at no charge to you. There will be NO refunds or exchanges on any custom order, unless an error has occurred at the fault of SOS Tees. Please check the sizing/color charts and all other purchase information before placing your order to ensure complete accuracy. In the event that an item is to be returned it must be in the same condition in which you received it, unwashed and unworn. Please feel free to contact SOS Custom Tees with any questions or concerns.